The IT Infrastructure Library (ITIL) is the de-facto standard around the world as a guide for IT professionals to manage IT services. It is designed to be customer focused, quality driven, and…
Author: Rudy Amid
Be Prepared For An Outage
The top question among IT professionals is always this: How prepared are we during an outage or data loss? The typical follow up questions would be: What are the root causes? How…
Can Anyone Get Rich from Open Source?
Can any company make money from Open Source? The idea of open source work is like charity – it’s a great service for the community, but it won’t make anyone rich like…