The IT Infrastructure Library (ITIL) is the de-facto standard around the world as a guide for IT professionals to manage IT services. It is designed to be customer focused, quality driven, and…
Be Prepared For An Outage
The top question among IT professionals is always this: How prepared are we during an outage or data loss? The typical follow up questions would be: What are the root causes? How…
Can Anyone Get Rich from Open Source?
Can any company make money from Open Source? The idea of open source work is like charity – it’s a great service for the community, but it won’t make anyone rich like…