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Proper Support Tips

Posted on February 9, 2009

Throughout my years of doing tech support, I learned a few things about doing the job, without driving myself (or the customer) crazy.  Here are a few action plans: Always stay calm….

Green IT

Posted on February 3, 2009

There is a big push by every company to go “green”.  The initiative started with the rising energy prices.  Another reason for the effort is to reduce pollution and waste.  Nowadays, it…

SSL From Java Client

Posted on January 27, 2009

I’ve described a way to install a self-signing SSL certificate using OpenSSL for testing purposes.  When connecting to a web server using a web browser client, it is straight forward to add…

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Rudy Amid - IT Professional - Specializing in Linux and Windows Support with working knowledge of networking and web apps integration
Welcome to my blog where I focus on building IT education and discussion. I specialize in supporting Linux & Windows Servers and Desktops, while performing complex systems integration and provide excellent customer service.
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